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• Brightonbn1 1yr
• Posted 1st Mar 2011
• 
• Posted by: Red Flag Recruitment
• Salary: £7.50 per hour
• Job Type: Permanent
• Address: Tower Point
  44 North Road
  Brighton
  BN1 1YR
  
• Contact: 01273 666890
• Reference:
• This job has been viewed 84 times since it was posted.

Job Description

Job Purpose: Manual updates on the websites and general administrative support to the Customer Support Team and wider group including reception duties, stationery and logging/assigning tasks

Reports to: Customer Support Team Leader

Responsibilities include:

• €¢ Answer the telephone transfer calls and take messages

• €¢ Action manual updates according to Agents’ requests

• €¢ Add/delete/amend property details on the database

• €¢ Amend contact details for Estate agents

• €¢ Add phone numbers to Tele-tracker and arrange test calls

• €¢ Make up and send out Welcome Packs

• €¢ Send out marketing material

• €¢ Meet and Greet guests on arrival

• €¢ Post

• €¢ Filing

• €¢ General administration and ad hoc tasks

• €¢ Log tasks on call logging software

Skills/attributes:

Essential

• €¢ A sound English and Mathematics qualification

• €¢ Working in an office Environment

• €¢ Excellent time keeping and attendance

• €¢ Excellent telephone manner

• €¢ Attention to detail

• €¢ Hard working and enthusiastic

• €¢ Flexible and approachable

• €¢ Excellent communication on all levels

Desirable

• €¢ Working in Customer Services/Support

• €¢ Good Working Knowledge of Microsoft Office Packages and the Internet

If you are interested in this role please contact Toby Reece toby.reece@redflagrecruitment.com 0 1 2 7 3 6 6 6 8 9 0